In the stage of processing orders, there are many order statuses such as woocommerce pending payment,processing, on hold, completed, canceled,returned,failed.In the scope of this article, we will focus on the pending status of the orders, how it works as well as the method to process it.
Woocommerce is one of the plugins after combining with WordPress becoming the source code which has the biggest market share. Till now, there are 49,226,906 download times which account for 28% of download times of all the online stores.
Come back to the order management issue, woocommerce pending payment often occurs when you incorrectly configure the payment or in case of using manual payment method such as COD, bank transfer. Because these payment methods do not include notifications as well as return any information to the web, the system cannot automatically change the order status.
With these manual payment methods, it requires manual management operations. After receiving payments from the banks or COD staff, the shop owners will change the order status manually. Then you will deliver goods to your customers if they are physical goods such as clothes, books, equipment, toys, etc. Or the system will send files to the customers or allow them to download files if they are digital products.
You follow the guidance on how to change the order status. You click on Status item and select the orders in Pending payment method to switch to another status.
Through the article woocommerce pending payment, we see that no matter how modern your stores are, you should be flexible to serve different customers by manually operating as the case above. Therefore, you should prepare professional order edit tool to reduce the time and labor cost. If you use Prestashop, I recommend that you should use Order edit module. You can get access to this link ( https://addons.prestashop.com/en/order-management/23748-order-edit.html ) to try the demo before applying it to your project.